Frequently Asked Questions

Go on line under book my adventure, find your reservation using your reservation number and name, cancel booking. Attention: There is a non-refundable 10% deposit made at booking and will not be returned. Please see other cancellation fees under the cancellation tab.

Please call Valerie at (732)927-0610 or email VillaTreAngeli@gmail.com

Most changes can be done free of charge, up until 2 months before your travel date. Then some charges may be incurred depending on reservations and ticketing that may have been purchased already. To make these changes please contact us via email at VillaTreAngeli@gmail.com.(mailto:VillaTreAngeli@gmail.com) We will be happy to assist you.

The only time we charge fees for changes is if it costs us to cancel or rearrange dates or activities. Only in this case would we pass that fee along to our guests.

When you cancel your apartment or vacation rental booking, you may be eligible to receive a refund of the amount you paid, depending on the terms and conditions of your booking. If you cancel 90 days or more prior to the commencement of your tour you are entitled to 50% refund, minus the 10% non-refundable deposit. If you cancel after the 90 days there is no refund available.

In order to possible extend your stay, please get in touch with us directly at VillaTreAngeli@gmail.com (mailto:VillaTreAngeli@gmail.com)or call us at 732.927.0610 (Italy +(39) 329-722-0190), and we will make arrangements to extend your stay, if possible.

You will always receive an email confirming or cancelling your trip. If for some reason this does not occur, feel free to reach out to us at VillaTreAngeli@gmail.com(mailto:VillaTreAngeli@gmail.com)

We have everything on file and can easily access them for you without your code or confirmation email. All you have to do is supply us with your name and dates of travel.